Is this normal for a supposedly “new” laptop purchase (this was 3 years ago, so not new now)? I had never opened it before now.įinding that just seems odd in a new (at the time of purchase) laptop. When your touchscreen is not working correctly on your notebook or tablet in Windows 7, 8 (8.1) and 10, refer to the following Dell Knowledge Base article, to help resolve the issues you are experiencing. Touchpad Usage and Troubleshooting Guide. There is also a piece of masking tape holding down some loose, plastic connector-looking thing. Keyboard Usage and Troubleshooting Guide. The plastic loop thing that went around that screw is also broken. It is boring to write a text and every time you touch not meaning it to do that pad the cursor moves to. Right now I'm using an external mouse which is fine, but does anyone know how to fix the touchpad? Maybe I need to replace it but I feel like if it still works to move the cursor around, maybe it's not completely busted.Įdit: Having just opened it up, I noticed that one of the screws is missing, from one of “pegs” holding the battery in. I've looked in Device Manager, and 'Touchpad' doesn't show up - there is also no Touchpad section in Windows Mobility Center (I don't know if it was ever there before, though).Īfter searching I cannot find any method to fix this. I've run a system test (after pressing F12 at the Dell logo) and everything passed. Weird thing is that it still works to move the cursor around. After a few minutes when it would boot back up, I noticed that the touchpad no longer clicks - can't left click or right click.

I noticed that a select few keys here and there on the keyboard (lower left CTRL key, the tilde key under ESC, 5 and 6, -, + and delete buttons) suddenly stopped working. I have an Inspilaptop, and after a forceful click (got frustrated), the computer shut itself off which was odd. Dell InspiTouchpad Not Working I got this laptop in January of this year, and it worked fine until a couple of weeks ago.

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Discord Filter Out Help Posts Only Show Help Posts Dell Website Meet the Dell Family For direct contact with Dell please see the 'General Support' section below. Please note this subreddit is 100% unofficial. I have tried this under both x-org and wayland and the same happens. Feel free to ask questions that are support related or otherwise on anything related to Dell Technologies & we'll do our best to help you. Since updating to 18.04 from 17.10 right click on the touchpad doesn't work however on an external mouse it works fine as does two finger tap on the touchpad.

Dell inspiron mouse pad not working